Seriously beginning to think so anyway, as it took days to get a response for a cut and color, a few more to set a date and time. Then, she had to cancel this past Thursday and I haven’t been able to elicit a response for a reschedule. I NEED a haircut in the worst way. Color can wait, I’m growing out my natural color and so I don’t mind if it isn’t colored but the cut is a must have, and she seems to have disappeared into some kind of stylist witness protection program. I hate this!!! Currently on the hunt for a new scissors chick to cut my locks, hoping to achieve this today.